Your Customers Are Talking. Here’s How to Actually Listen.

One thing I always say to early-stage founders? If you’re guessing, you’re already behind.

We all think we’re listening to our customers. We read reviews, check comments, maybe even run a survey or two. But real listening? That’s in the patterns. The drop-offs. The moments where people almost convert but don’t.

Your customers are talking. Loudly.
They’re talking through what they click on, what they ignore, what they add to basket and quietly abandon. And if you’re not tuned in to that? You’re missing half the story.

It’s not just about sentiment. It’s about behaviour. And behaviour doesn’t lie.

At Nudge, we built a tool that helps you listen properly. Not just surface-level vanity metrics—but actual signals that show you what’s working, where you’re losing momentum, and how to tighten the gaps in your funnel.

You’ll see:

• Where customers are bouncing off your site
• What messages lead to real conversions
• What your best customers do differently
• What content actually builds trust

These aren’t vanity metrics. These are the signals that help you:

• Make smarter decisions
• Prioritise your marketing
• Find and double down on what’s working

Because once you start really listening, things start to click. It’s not magic. It’s just clarity.

And when you have clarity—you move faster, you spend smarter, and your customers feel it too.

Let’s stop guessing. Let’s start listening—for real.